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What we do

Window Seater connects travellers to the world outside their window; we provide high quality geolocated audio stories that offer engaging and relevant content delivered directly to customers at the right time – enhancing experience, driving modal shift and offering innovative partnership marketing opportunities.

We have a selection of guides for adults and children throughout the UK, which you can find on our app.

Who we’ve worked with

In 2020 Window Seater was selected by Transport for Wales to take part in their Innovation Lab programme and in 2021 was awarded funding by Innovate UK and DfT through their ‘First of a Kind’ innovation competition.

Window Seater clients include LNER, South Western Railway, Transport for Wales and Cambrian Railway Partnership. We are proud members of the Railway Industry Association and Rail Innovation Group.

Our offering

Our user testing shows that Window Seater can enhance:

  • Customer experience and engagement
  • Customer acquisition
  • Modal shift from car to train
  • Partnerships and partnership marketing

‘An excellent concept, I love it! The narrative is clear, informative and engaging and the interface is fast and easy to use’

Karen Williams (Community Rail Partnership Officer, Conwy Valley Railway Partnership)

‘A very enjoyable experience. The delivery system worked perfectly… there was a huge and syncretic amount of information in each audio hit, but the space between them left enough time to digest what had been said in each’

Sean Gleeson (Asia-Pacific Editor, AFP)

Whether you are a rail or other transportation operator; tourism, cultural or heritage organisation; or DMO, we would love to talk to you about how Window Seater can help you and your customers.

Please reach out to us via the contact form below, or head over here to find out more about our mission and our team.

~ For the travellers ~